Terms & Conditions

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Welcome to Shield Tech Solutions (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our website at https://shield-techsolutions.com (the “Site”), or engaging with our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

Shield Tech Solutions provides professional electrical and technology-related services, including installations, maintenance, system consultations, and energy efficiency solutions.

These Terms apply to all visitors, clients, and users who access or use our Services.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any way that violates applicable laws or regulations
   
• Engage in any activity that disrupts or interferes with website performance or security
   
• Attempt to gain unauthorized access to our systems or customer data
   
• Use our content or trademarks without prior written permission
   

We reserve the right to refuse service, terminate accounts, or restrict access if we believe a user has violated these Terms or applicable law.

When you request an appointment, consultation, or quote:

• You agree to provide accurate and up-to-date contact and property information.
   
• Quotes provided are estimates and subject to change based on site conditions or updated project scope.
   
• Scheduling is based on availability; confirmation will be sent via email, phone, or text message.
   

Payments for services are due as agreed in your invoice or service contract.

• We accept major payment methods as communicated during billing.
   
• Late payments may incur fees or result in service suspension.
   
• All payments are processed securely. Shield Tech Solutions does not store full payment card details.
   

If you believe there is a billing error, contact us at zack@shield-techsolutions.com within 7 business days of receiving your invoice.

By providing your phone number or email address, you consent to receive communications from us related to:

• Service confirmations and updates
   
• Appointment reminders
   
• Billing notices or payment confirmations
   
• Promotional offers (if you have opted in)
   

SMS Terms:

• Message frequency varies based on your service activity.
   
• Message and data rates may apply according to your mobile carrier.
   
• Reply STOP to opt out of marketing texts or HELP for assistance.
   
• We comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
   

We will never sell or share your contact information for third-party marketing.

All content on the Shield Tech Solutions website—including text, images, graphics, logos, and layouts—is owned or licensed by Shield Tech Solutions and protected by copyright and trademark laws.

You may not reproduce, modify, or distribute any website content without prior written consent.

To the maximum extent permitted by law:

• Shield Tech Solutions is not liable for indirect, incidental, or consequential damages arising from your use of our Services.
   
• We are not responsible for delays or failures caused by factors beyond our control (e.g., weather, supply issues, third-party systems).
   
• In all cases, our total liability shall not exceed the total amount paid by you for the service giving rise to the claim.
   

We strive to deliver quality workmanship and reliable service. However, except as expressly stated in writing:

• All Services are provided “as is” and “as available.”
   
• We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of any materials or advice provided.
   

Specific warranty terms may apply to equipment or installations and will be outlined in your service agreement.

Our website may contain links to third-party websites or tools. We are not responsible for the content, security, or privacy practices of those third parties. Access them at your own risk.

You agree to indemnify and hold harmless Shield Tech Solutions, its officers, employees, and affiliates from any claims, losses, damages, or expenses (including attorney’s fees) arising out of your:

• Violation of these Terms
   
• Misuse of our Services or website
   
• Infringement of any third-party rights
   

We may suspend or terminate your access to our Services at any time, without prior notice, for conduct that violates these Terms or is otherwise harmful to our business or users.

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New Jersey, USA.

We may update these Terms periodically to reflect changes in our practices, technologies, or legal obligations.

• The “Last Updated” date will always indicate the latest revision.
   
• Continued use of our website or services after changes take effect constitutes acceptance of the new Terms.
   

If you have any questions or concerns regarding these Terms, please contact us:

Shield Tech Solutions
📧 Email: zack@shield-techsolutions.com
📞 Phone: +1 (201) 614-5617

By using our website or engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.